FAQ
What is LeoMateo?
LeoMateo is a online store offering premium activewear for both men and women worldwide. We combine style, comfort, and functionality for an active lifestyle. Our carefully curated range focuses on the highest quality using advanced materials and techniques. We value the customer experience and provide a seamless shopping experience on our user-friendly website. With our dedicated team and passion for activewear, we stay up-to-date with the latest trends. Whether you're a professional athlete or a fitness enthusiast, LeoMateo is here to help you achieve your fitness goals with style and comfort. Welcome to LeoMateo!
Why LeoMateo?
Choose LeoMateo for your activewear needs because we offer a winning combination of quality, style, and performance. Our carefully curated collection is designed to enhance your active lifestyle. With advanced fabrics and innovative designs, our activewear provides optimal comfort and support. We prioritize customer satisfaction and offer a seamless online shopping experience. From athletes to fitness enthusiasts, LeoMateo is dedicated to helping you look and perform your best. We stay ahead of trends to provide cutting-edge styles that empower you to express your unique personality. Experience the LeoMateo difference and elevate your fitness journey.
How long is the return time?
We offer a 30-day return policy from receiving the order.
I can't find a particular design on the website, how do I do?
If you are unable to find a specific design on our website, please inform us, and we will endeavor to create it for you as soon as possible.
Can I return an ordered product?
Yes, contact us at contact@leomateo.com
I received the wrong order, how do I do?
In the unfortunate event that you receive the wrong order or a damaged product, kindly send us pictures of the damaged or incorrect item to contact@leomateo.com, and we will send out a replacement.
How long is the delivery time?
1-3 working days for orders sent from Sweden and 4-6 days for orders sent from our locations outside Sweden.
Which shipping companies do we use?
Sweden - Postnord
Worldwide - DHL, UPS and TNT
What payment methods can I use?
We accept various payment methods such as Klarna, Visa, MasterCard, and PayPal.
I have a complaint, where can I turn?
Should you have any complaints or inquiries, kindly contact us at contact@leomateo.com.